Shipping policy

KONQUER QUEEN

Shipping & Local Pickup Policy

Thank you for shopping with KONQUER QUEEN! We are committed to getting your orders to you as smoothly as possible.

Order Processing

All orders are processed within 1–2 business days after payment is received.

Business days are Monday through Friday, excluding holidays.

Processing times do not include shipping transit times. During collection launches or periods of high order volume, processing may take longer. Customers will be notified of significant delays.

Shipping Rates

We currently offer the following shipping options:

  • Standard Shipping: $8.00
  • FREE Standard Shipping: Orders of $70 or more
  • Express Shipping: $15.00

Shipping options and final charges are displayed at checkout.

Express shipping refers to the shipping service selected and does not eliminate our standard processing time.

Shipping & Delivery

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Delivery times vary depending on the shipping carrier, destination, and selected shipping method.

Carrier delays, severe weather, and holidays may affect delivery times.

FREE Local Pickup — Inglewood, California

We are happy to offer FREE local pickup in Inglewood, CA!

  • Select Local Pickup at checkout.
  • Orders are typically ready for pickup within 2–4 days.
  • You will receive a notification when your order is ready.
  • Pickup instructions and the designated pickup location will be provided after your order is confirmed and ready.

Please do not arrive for pickup until you receive your ready-for-pickup notification.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately. Address changes cannot be guaranteed once an order has shipped.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us with your order number so we can assist you.

We will review shipping concerns individually and provide any remedies required by applicable law.

All Sales Final

All purchases are subject to our Return & Refund Policy. All sales are final, except where applicable law requires otherwise.

Contact Us

For questions regarding shipping, delivery, or local pickup, please contact KONQUER QUEEN using the contact information provided on our website.

Made to KONQUER. Created with purpose. Worn with confidence.